Every treatment we offer at Progressive Medical Center is selected based on a combination of clinical

evidence, patient-specific diagnostic data, and the individual goals you share with us at intake. We do not

offer a one-size-fits-all protocol. That said, no treatment is risk-free. We will tell you what is and is not FDA-

approved. We will explain the limitations of all evidence-based treatment, and we will offer you

alternatives. What we will never do is withhold information to move a patient toward a treatment they don’t

fully understand.

No. Our supplement store exists as a convenience and to ensure patients have access to high-quality,

effective products. Every patient is informed in writing, before they ever enter an exam room, that they are

under zero obligation to purchase anything from us. If you find the same supplement at a better price

elsewhere, we support that.

Because the supplement industry lacks consistent federal oversight, PMC holds every product it carries to

a higher standard. Each item in our store comes with a Certificate of Analysis verifying purity, potency, and

freedom from heavy metals and contaminants. We explain the value of these certificates to our patients

and encourage them to look for the same standard when sourcing products independently.

Before any diagnosis is made or treatment plan is developed, every patient at Progressive is seen by a

licensed physician, nurse practitioner, or physician assistant. This has been our standard since 1998.

Our nurse practitioners are licensed by the State of Georgia and operate under Nurse Protocol Agreements

that define their clinical scope. Our health coaches, naturopathic practitioners, registered dietitians, and wellness support staff work under the supervision of our licensed clinical team — supporting, not

replacing, the care plans developed by your physician or nurse practitioner.

You will always know who is on your care team, what their credentials are, and what role they play in your treatment. If you have any questions about who is treating you or why, we welcome you to ask. Our team is prepared to answer those questions clearly and completely.

wellness support staff work under the supervision of our licensed clinical team — supporting, not replacing, the care plans developed by your physician or nurse practitioner.

At Progressive Medical Center, we take that question seriously because an informed patient is the foundation of everything we do and that responsibility does not end when a treatment plan begins. We have licensed physician oversight on every treatment plan. Adverse events and unexpected outcomes are documented, reviewed, and managed within our clinical protocols. If a patient needs a level of care that goes beyond what we offer, we coordinate that transition and stay engaged. If you are having a medical emergency, dial 911. We do not consider our job done at the point of a referral. We have served more than 45,000 patients over the past 27 years. That breadth of experience means we have encountered complications, adjusted protocols, and continued to learn.

Progressive Medical Center was founded in 1998 and has been led by a team of licensed clinicians, healthcare educators, and administrators committed to the principles of integrative, root-cause medicine. Our clinical team includes licensed MDs, nurse practitioners, physician assistants, naturopathic doctors, registered dietitians, and certified health coaches. We hold a high standard for credential transparency for our team; every credential and certification is verifiable. We are not a single-practitioner operation. We are a multi-disciplinary team that has built its reputation over nearly three decades on outcomes and patient trust. Dr. Gez Agolli, DrPH, PhD, MBBS, is the Co-Founder and Managing Director of Progressive Medical Center. He established PMC out of a personal conviction that American healthcare was failing patients by treating symptoms rather than causes. Over nearly three decades, he has shaped the clinic’s philosophy, built its multidisciplinary team, and helped advance an integrative model of care that has served more than 45,000 patients. Dr. Agolli holds advanced degrees in naturopathy, nutrition, public health, and medicine. His current role is administrative and organizational. He oversees operations, business development, and the continued evolution of PMC’s care model. Day-to-day patient care is delivered and supervised by PMC’s licensed MDs, nurse practitioners, and physician assistants. Dr. Agolli’s contribution is the infrastructure, the vision, and the culture that makes that care possible.

Informed consent is at the foundation of every patient relationship at Progressive Medical Center. Before any treatment begins, we review with each patient: what the treatment is, what the evidence supports, what the known risks are, what the alternatives are, and what the option of declining treatment looks like.

We explain what is FDA-approved and what is offered under a different evidence framework. That conversation is documented every time, in every patient chart. We believe patients cannot make good decisions without good information. We have no interest in treating anyone who does not fully understand and genuinely agree with their care plan.

Patient education is built into every step of care at Progressive, not reserved for a signature at the bottom of a form. At intake, patients receive written materials explaining the therapies being recommended, their evidence base, and their known risk profiles. During consultations, our licensed providers walk through each treatment in plain language. We actively encourage questions and do not move forward until a patient feels genuinely prepared. For therapies like HBOT, BHRT, and IV nutrient infusions, we provide condition-specific education materials that cover contraindications, monitoring requirements, and what to watch for between visits. Patients are also given direct contact protocols for reaching a clinical team member if a concern arises after a session. We track patient-reported outcomes and use that data to refine how we communicate risk. Our goal is not compliance, it is comprehension.

We use objective biomarkers, functional assessments, and patient-reported outcomes to track progress. We revisit your treatment plan at structured intervals and adjust based on what the data shows, not on assumptions. If something is not working, we will tell you and we will change course. Our goal is your health, not the perpetuation of a protocol.

Continuing education is an expectation, not an option, for every member of our clinical team. Our providers participate in ongoing training, professional association engagement, and clinical peer review. Several of our team members hold advanced certifications, including in the Apollo-certified ReCODE/PreCODE Alzheimer’s program. We do not believe medicine is static and we do not practice as though it is.

Absolutely — and we encourage it. We believe in coordinated care, and we routinely communicate with patients’ outside providers when patients give us permission to do so. We are not a replacement for your broader care team. We are an addition to it.

Twenty-seven years and more than 45,000 patients. We are not a pop-up wellness studio or a supplement storefront with an exam room attached. We are a multi-disciplinary clinical practice built by licensed providers who believed, long before it was fashionable, that patients deserved more than symptom management. Our depth of clinical experience, the rigor of our consent and documentation practices, and the breadth of our therapeutic offerings set us apart — but ultimately, our patients’ outcomes are the answer to that question.